JOB DESCRIPTION
CUSTOMER SERVICE REPRESENTATIVE - PART TIME
Location: Laser Express, 3620 Venture Ave. Middleton, WI 53562
Reporting Structure: Reports to the Sales Manager
Hours: 1:00 PM to 6:00 PM – Monday through Friday
Responsibilities: • Answer phones and forward calls to the appropriate individuals as required
• Respond to customer emails as necessary
• Order entry
• Resolve customer issues quickly and professionally
• Provide exceptional customer service to Laser Express customers
• Special projects as required
• Keep work area organized and clean
• Recognize issues and communicate them to management as necessary
Qualifications: • Dependable
• Detail oriented, accurate
• Excellent written and verbal communication skills
• Be able to lift heavy objects for extended periods of time
• Basic mathematical skills
• Customer focused with the ability to multitask
• Work well with others in a fast-paced environment
• Positive attitude
Education: • High School graduate or equivalent
• Industry experience helpful but not mandatory
Click Here to download our application.
Email the completed application to careers@laserexpressinc.com or hand deliver to Laser Express, 3620 Venture Ave. Middleton, WI 53562